FAQ

After placing your order, it will be shipped within one to two business days. As soon as your order has been shipped, you will receive an email from us with all the DHL tracking information. Orders are not processed or shipped on weekends.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna.

Yes, BOCHANPERFUMES.COM accepts returns in most instances. Complimentary gifts must be returned with the order. Discovery Sets are final sale and cannot be returned or exchanged. Returns are not accepted for personalized or made-to-order items, or opened sealed products that cannot be returned for health or hygiene reasons.
Items purchased through a retailer cannot be returned or
exchanged through Bochanperfumes.com. To request a return, contact Customer
Care with your order number and the item you wish to return. Customer Care will
provide a prepaid DHL return label.

An email will be sent 2 days after purchasing a Discovery Set with a unique voucher code that can be used towards a purchase of an 60ml fragrance.

All orders are shipped through DHL/ DHL EXPRESS. We ship to US & Canada residential addresses. There is free shipping on all orders with ground shipping. Please note that orders are processed Monday through Friday only and are not processed on weekends. Orders placed after 10:00 AM will be processed on the following business day. Orders placed after 10:00 AM on Fridays will be processed on the following Monday.

Every order on BOCHANPERFUMES.COM, with the exception of the Sample Kits and accessory, ships with one complimentary samples of your choice offered in the cart. We cannot ship samples on their own, but you might try our Sample Kits which feature some of BOCHAN's fragrances.